At Piction, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and disclose your information when you use our website and services. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.
Information We Collect
Personal Information: When you use our services, we may collect personal information such as your name, email address, contact number, and billing information. This information is used to process your orders, provide customer support, and communicate with you.
Story Assets: If you choose to share videos, audio, images, or other assets for the creation of your personalized book, we collect and use these assets solely for the purpose of designing and producing your book.
Use of Information
Book Creation: We use the information and story assets you provide to create your personalized book, including illustrations, text, and layout design. This information is used internally and is not shared with third parties, except as necessary to complete your order or as required by law.
Communication: We may use your personal information to communicate with you regarding your order, provide updates, respond to inquiries, and offer customer support. We may also send you promotional emails or newsletters, which you can opt out of at any time.
Improving Our Services: We may use your personal information to analyze customer trends, preferences, and behaviors to better understand our current customer base and enhance our website performance and offerings. This information allows us to tailor our services to meet the needs and preferences of our customers. Please note that this information is anonymized and aggregated to protect your privacy.
Data Security and Retention
Security Measures: We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. We use industry-standard security protocols and encryption technologies to secure your data during transmission and storage.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations. Once your book is completed, we delete all customer data from our systems, including personal information and story assets.
Rights and Choices
Access and Updates: You have the right to access, update, and delete your personal information. You can do so by contacting us using the information provided at the end of this Privacy Policy.
Cookie Settings: You may choose to disable cookies or adjust your browser settings to manage your cookie preferences. However, please note that certain features and functionality of our website may be affected.
Third-Party Services
Service Providers: We may engage third-party service providers to assist in delivering our services, such as payment processors or shipping partners. These providers have access to your personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Non-Disclosure: We do not sell, trade, or disclose your personal information to third parties for their marketing purposes without your explicit consent.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective immediately upon posting.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [contact information].
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.